Borrowing Library, Lending Policy, and Contact Information

We prefer that libraries making requests to borrow from our collections use the OCLC ILL Subsystem. If your institution does not use OCLC for its online requesting we will create a personalized ILLiad account for your library which can be used to request materials. To set up a Borrowing Library account, please contact us by phone or e-mail. You can learn more about ILLiad from the OCLC website.
Login to a Borrowing Library Account


  • Office Hours - Monday through Friday, 8:00am - 4:30pm Pacific Time.
  • ILL Staff - Jennifer McCool, Amy Stefany and Meghan Williams.
  • Contact Us - Phone: 360-650-3076 -  Email: 
  • System Symbols -  OCLC:  XFF    NUC: WaBeW
  • Group Affiliations & Reciprocals  - LVIS (Libraries Very Interested in Sharing).   NW Group Access.   Washington State Cooperative Library Project (CLP).   Reciprocal agreements selectively entered into.  Contact ILL Staff at 360-650-3076.

Submitting Requests to Borrow Materials:

  • OCLC Libraries - Online ILL subsystem preferred.
  • Non OCLC Libraries - Requests are accepted from libraries who do not use the OCLC online ILL system only when placed using our ILLIad Borrowing Library Request Forms. Each library must contact our office and request a ILLiad Borrowing Library account.  This can often be done over the phone. After this has been done each library manages its own ILLiad account and places all requests using the templates provided. If your library does not have world wide web access please call our office.

Fees & Payment: U.S. Dollars

  • OCLC IFM payment system is the preferred payment method. For non-IFM libraries, invoices will be sent via email within 30 days of request. Check, credit card, or IFLA vouchers are accepted. A standard lost materials fee of $90.00 is assessed for any lost or damaged items. Reimbursement for paid items that have been recovered is available up to 6 months after payment is received.
  • Fees Paid Through OCLC's IFM Fees Paid by Invoice IFLA Vouchers
    Loans: $5.00 $7.50 1 IFLA Voucher
    Photocopies or Fiche-Fiche: $10.00 $15.00 1.5 IFLA Vouchers
    Ariel or FAX fees No additional charge No additional charge No additional charge


  • Loan Period  -  "Six Weeks Use".
  • Shipping  -  We typically ship via First Class U.S. Mail and UPS.  FedEx or other express courier services are available when the Borrowing Library bills to their own account.  The Western Libraries is also a participant in the Orbis Library Courier Program.
  • Turnaround Time  -  Requests that we are able to fill are typically shipped within 2 working days.
  • Non-circulating collections and materials  -  Videos (VHS), music recordings, archival / special collection, reference, bound periodicals,  most newspapers on microfilm and microfiche. Unbound periodicals considered for 1 week loan regionally only (Washington, Oregon, Idaho).
  • WWU Thesis  -  Will loan when circulating copy is available.  Photocopying by user is allowed unless otherwise noted.
  • Closures  -  Lending activity is typically suspended between the Christmas and New Years holidays.