Status:

Explanation:

Awaiting Copyright Clearance

This article request has been submitted by the customer and it is awaiting copyright processing to determine if any copyright fees need to be paid. These fees, if required, are paid by the library, not the requesting customer.

Awaiting ALA Processing

This item cannot be requested via OCLC. It will now be processed as an ALA (American Library Association) request and sent via fax to a potential lender.

Awaiting Customer Contact

This requested item has arrived and has been processed by the ILL staff, but we have not yet contacted the customer to inform him/her that the item has arrived.

Awaiting Doc Provider Processing

This article request has been submitted by the customer. It has been determined in the copyright clearance process that copyright fees must be paid and the only method available to do so is through a commercial document provider. The item will next be requested from one of these document provider sources.

Awaiting Post Receipt Processing

This requested item has arrived, but has not yet been processed by the ILL staff.

Awaiting Request Processing

This requested item has been submitted by the customer and has gone through the copyright clearance process, if necessary. It is now ready to be searched and requested from potential lenders.

Awaiting Return Label Processing

This item has been returned to the ILL office by the customer. It is currently awaiting return processing so that it can be returned to the lender.

Cancelled By Customer

The customer has cancelled this request and no longer requires the requested item.

Cancelled By ILL Staff

This request has been cancelled by the ILL staff. The reason for this cancellation may be found in ILLiad by pushing the "View/Resubmit Cancelled Requests" button and looking at the detailed information for the cancelled item.

Note: If one of your requests is cancelled by the ILL staff, ILLiad immediately sends you an e-mail message explaining why the item was cancelled.

Checked Out to Customer

The requested item has arrived, has been processed by the ILL staff, and has been checked out by the customer or by one of his/her proxies. Until the item's status is changed to "Item Checked In", the customer is responsible for the item.

Customer Notified via E-Mail

The requested item has arrived, has been processed by the ILL staff, and the customer has been notified of it's availability via E-Mail. This status reflects the customer's preferred notification method (E-Mail) as entered in his/her personal information page.

Customer Notified via Phone

The requested item has arrived, has been processed by the ILL staff, and the customer has been notified of it's availability via telephone. This status reflects the customer's preferred notification method (Phone) as entered in his/her personal information page.

Customer Removed from ILLiad

This customer has been deleted from the ILLiad system. Potential reasons for this might include non-VPI status, duplicate customer records, or disciplinary action for abuse of ILL.

Delivered to Web

The requested item has arrived, has been processed by the ILL staff, and has been posted to the requesting customer's personal ILLiad page, where it may be viewed and/or downloaded electronically via Adobe Acrobat.

In Print Queue

The requested item has arrived and has been partially processed by the ILL staff. It is currently awaiting the printing of its ILL identification label.

In Return Address Print Queue

The item has been returned to the ILL office by the customer. It has been checked in and is awaiting the printing of its return address label.

Incorrect Item Received and Returned

An item was received that does not match the item that was requested. It has been returned to the lender and the original item will be re-requested.

Item Checked In

The item has been returned to the ILL office by the customer and the item has been checked in. It is now ready for return processing.

Item Returned

The item has been returned to the lender.

Received Incorrect/Partial Item

An item was received that either does not match the item that was requested or is incomplete. The ILL staff will determine the quickest means to correct this.

Request Finished

The entire request process has been completed successfully. Requests with this status are archived under the "View Request History" button.

Note: Cancelled requests are not at "Request Finished" status and thus do not display under "View Request History". Cancelled requests may be found under the "View/Resubmit Cancelled Requests" button.

Request Held Until...

This status is used to hold a request for later processing. This is used mostly in December when Interlibrary Loan services cease over the holidays. Requests are held until they can be processed in January of the following year. This status may also be used to hold difficult requests until we receive more information.

Request Held Until 1998 --- New requests that can not be processed until January 1998.
Request Held Until cond --- Requests being sent out (on OCLC) for the second or more time. These will also be held over the holidays.
Request Held Until Nancy --- Difficult requests that our staff is trying to gather more information on.

Request In Processing

This request is being processed at this moment.

Request Sent

This request has been sent and ILL is waiting for the item to be shipped by a lender.

Submitted by Customer

This request has been submitted by the customer and is awaiting processing by the ILL staff.